Delivery Information

Which countries do you deliver to and what are the costs?

Mainland UK - 2 -3 day delivery from the date of payment confirmation at our flat rate of £6.00 incl vat.

( Due to additional charges imposed by our couriers for deliveries to the Scottish Highlands & offshore islands these orders will be subject to additional carriage charge. Please contact us for details before placing your order)

FOR ALL OTHER COUNTRIES PLEASE CALL US FOR A QUOTATION ON 024 7659 4348 OR EMAIL OUR TEAM sales@acdplant-online.co.uk before placing your order.

Will I have to sign for my delivery?
Yes, someone will have to be at the requested delivery address to sign for the order. Our carriers will not leave a parcel behind the back gate or with a neighbour etc. This is for peace of mind for us as well as our customers to ensure safe delivery.

Can I request a specific delivery date or time?
Unfortunately we are unable to specify a date time or whether your delivery will be morning or afternoon.

What happens if I'm not at home when the carriers deliver?
If there is no-one home the delivery drver will put a card through your door with all the relevant contact details for your local depot etc for you to re-arrange delivery. If you do not contact the carriers goods will be returned back to ourselves, we can re-send out your items but they will then be subject to further delivery charge.

Can I change my delivery address?
When you place your order you can specify a delivery address different to the invoice address. After we have received and processed your order we are unfortunately unable to alter the delivery address.